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September 28, 2018 @ 8:45 am - 2:00 pm

September 28th, 2018

8:45 AM – 2:00 PM

Legacy Emanuel Hospital

Conference Rooms 1075-1077

2801 N. Gantenbein Ave

Portland, OR 97277

To Register: 800.875.9213  or email pacificNWproviders@gmail.com

This course offers a description of the unique presenting concerns of first responders (police, fire, EMS, corrections, dispatchers), and first responder cultural norms. Guidelines for working with this population are offered, including building rapport, counselor role, and interventions for unique presenting issues that are more likely to be effective. Due to the challenging nature of working with trauma in this population, clinicians will be offered strategies for mitigating compassion fatigue and burnout while building compassion satisfaction. Clinicians are given an opportunity for a focused discussion to address their questions and concerns about working with first responders and their families. Dr. Stephanie Conn is a former police officer, as well as the daughter and wife of police officers, and currently works as a Licensed Psychologist in private practice, specializing in police stress, trauma, work-life balance, coping, and resilience. She supports first responder agencies with CISM, peer support, and mental health training. She has 22 years of experience working in the first responder field. She began as a dispatcher/call-taker before becoming an officer with the Fort Worth Police Department and then earning her doctorate in Counseling Psychology. She has presented widely to emergency responders, sharing wisdom gained from her police experience, her research, and her therapy practice. She is the author of Increasing Resilience in Police and Emergency Personnel  https://firstresponderpsychology.com/  


  • 8:45 AM              Check in and registration
  • 9:00 AM              Presentation begins
  • 10:30 AM            Break: Light refreshments
  • 10:45 AM            Presentation continues
  • 12:00 PM            Networking and lunch break
  • 12:45 PM            Presentation continues
  • 2:00 PM              Hand in NASW Evaluation Forms and Pick up CEU Certificate


  • Attendees will describe key aspects of the first responder culture that contribute to difficulties in first responder work and in seeking or accepting professional support.
  • Attendees will be able to identify strategies for building rapport for improved therapeutic alliance.
  • Attendees will be able to identify therapeutic interventions that are helpful for common presenting concerns in first responder work.
  • Attendees will be able to identify signs of compassion fatigue and burnout in themselves.
  • Attendees will be able to describe strategies for increasing compassion satisfaction in their work while reducing burnout and compassion fatigue.

Free for PNP Members

$100 for Nonmembers

To Register: 800.875.9213  or email pacificNWproviders@gmail.com


September 28, 2018
8:45 am - 2:00 pm
Event Category: